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Privacy policy

legal

www.knitabuddy.com, in order to protect individual rights, particularly in relation to automated processing, and in order to be transparent with the User, has established a policy setting out all such processing, the purposes of such processing, the legitimacy of such processing and also the tools available to the User to enable him/her to exercise his/her rights.

Browsing this website implies full acceptance of the following provisions and conditions of use. The use of cookies will be accepted. If you do not agree send an email to [email protected]

The current version of this privacy policy is the only one applicable for the duration of your use of the website until such time as a replacement version is available.

Users who provide personal data through this website are informed of their inclusion in the files of www.knitabuddy.com, which are duly registered in the register of the Data Protection Agency.

For further information on the protection of personal data, we invite you to consult the web page of the AEPD (Spanish Data Protection Agency)

Data collection

Your data is collected by Knitabuddy, hereinafter referred to as the OWNER. Personal data refers to any information relating to an identified or identifiable natural person (data subject). An identifiable person is a person who can be identified, directly or indirectly, in particular by reference to a name, an identification number (DNI, NIF, NIE, passport) or to one or more specific elements specific to his or her physical, physiological, genetic, psychological, economic, cultural or social identity.

Who is responsible?

For your information, we inform you that the Data Protection Delegate is Núria Morales Moli, with address at Carrer Borrell i Nicolau, 9, La Pobla de Segur, 25500 (Lleida).

She can also be contacted at the following e-mail address: [email protected]

For what purpose are your personal data processed?

The purpose of the processing of the personal data that may be collected is to use them mainly by the OWNER for the management of its relationship with you, to be able to offer you products and services in accordance with your interests, to improve your user experience and, where appropriate, to process your requests, requests or orders. A commercial profile will be created based on the information you provide. No automated decisions will be made on the basis of this profile.

The data provided will be kept for as long as the commercial relationship is maintained, provided that the data subject does not request its deletion, or for the years necessary to comply with legal obligations.

The legal basis for the processing of your personal data is:

- The correct execution or performance of the contract
- The legitimate interest of the OWNER
- The consent of the user or customer for the processing of their data.

To which recipients will the data be communicated?

The User's personal data may possibly be communicated to third parties related to the OWNER by contract for the performance of tasks necessary for the management of his account as a customer and without his having to give his authorisation.

Specifically, the company to which the data may be transferred refers to our logistics services:

 

SHIPIUS S.L.
CIF B87238846
C/Lopez Aranda 35
28027. Madrid

 

The reason and purpose for which your data is transferred to these companies are:

  • Inform and check your address with the companies providing logistics services to deliver your order placed on our website.

  • We also inform you that you may at any time exercise your right to revoke your consent by means of a "Request for Revocation of Consent" by sending an e-mail to [email protected] or by calling 634557713, or by writing to Carrer Borrell i Nicolau, 9, La Pobla de Segur, 25500 (Lleida).

Also when communications have to be made to the authorities in the event that the User has carried out actions contrary to the Law or has not complied with the content of the legal notice.

The User's personal data may be transferred to a third country or to an international organisation, but the User must be informed when such a transfer will take place, and of the conditions of the transfer and the recipient.

When certain data are mandatory in order to access specific functionalities of the website, the OWNER will indicate this mandatory nature at the time of collecting the User's data.

User rights

Users are informed of the possibility of exercising their rights of access, rectification, cancellation, opposition, deletion and withdrawal of consent at any time. Each person also has the right to limit the processing of personal data concerning him/her, the right to erasure of personal data transmitted to the data controller and the right to data portability.

The user has the possibility of lodging a complaint with the AEPD (Spanish Data Protection Agency) or the competent body of the respective Autonomous Community, when he/she has not obtained a satisfactory solution in the exercise of his/her rights by means of a letter addressed to the same.

Unless the User objects, by sending an email to the email address [email protected], his/her data may be used, where appropriate, to send commercial information from Knitabuddy.

The data provided will be kept for as long as the business relationship is maintained or for the years necessary to comply with legal obligations.

The User is responsible for the accuracy of the information provided through this website, being responsible for the accuracy of all data provided and will keep it updated to reflect a real situation, being responsible for false or inaccurate information provided and for any damage, inconvenience and problems that may cause Knitabuddy or third parties.

This information will be stored and managed with due confidentiality, applying the necessary computer security measures to prevent access to or improper use of your data, its manipulation, deterioration or loss.

However, the User must bear in mind that the security of computer systems is never absolute. When personal data is provided on the Internet, such information may be collected without your consent and processed by unauthorised third parties. Knitabuddy declines any responsibility for the consequences of such acts for the User, if he/she voluntarily published the information.

You may access and exercise these rights by sending a written and signed request to Carrer Borrell i Nicolau, 9, La Pobla de Segur, 25500 (Lleida), enclosing a photocopy of your ID card or equivalent document.

The application can also be sent to the following e-mail address: [email protected]

For your information, please note that the Data Protection Delegate is Nuria Morales Moli.

These rights will be met within 1 month, which may be extended to 2 months if the complexity of the request or the number of requests received so requires. This is without prejudice to the duty to retain certain data under the legal terms and until the possible liabilities arising from possible processing or, where appropriate, from a contractual relationship expire.

In addition to the above, and with regard to data protection regulations, users who so request, have the possibility to organise the destination of their data after their death.

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